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Mattersight Corp
200 W Madison St Ste 3100
Phone: (877) 235-6925p:877 235-6925 CHICAGO, IL  60606-3498  United States Fax: (312) 454-3501f:312 454-3501

This company was Merged or Acquired on 8/20/2018.
This company ceased filing statements with the SEC on 8/30/2018.
This company is no longer actively traded on any major stock exchange.
This is a Subsidiary, click here for the Parent Company

Business Summary
Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions. The Company operates through the Behavioral Analytics segment. Its multi-channel technology captures the unstructured data of voice interactions (conversations), related customer and employee data, and employee desktop activity, and applies various algorithms against those interactions. Its Behavioral Analytics offerings help its clients to identify optimal customer/employee behavioral pairing for call routing; identify and understand customer personality, and measure customer satisfaction and agent performance on every analyzed call, among others.

Scores and Ratings
FRISK®
Score
Z''
Score
PAYCE®
Score
DBT
Index
Moody's
Rating
Fitch
Rating
DBRS
Rating
-Yes-Yes---

Financials, News and Filings
Latest
Statement
Last
Audit

News
SEC
Filings
Bankruptcy
Filings
Suit &
Judgment
Filings
Tax
Lien
Filings
6/30/201812/31/2017YesYes--Yes

Officers and Directors

Title

Name

Age
Title
Date
Start
Date
Independent Chairman of the Board Tench C.Coxe 60 2/1/2000 2/1/2000
President, Chief Executive Officer, Director Kelly D.Conway 58 5/1/1999 5/1/1999
Chief Financial Officer, Senior Vice President, Acting Principal Financial Officer, Director David B.Mullen 66 1/3/2017 3/2/2009
9 additional Officers and Directors records available in full report.

Business Names
Business Name
eLoyalty (Canada) Corporation
MATR
Mattersight (Canada) Corporation
6 additional Business Names available in full report.

General Information
Number of Employees: 281 (As of 12/31/2017)
Outstanding Shares: 33,208,305 (As of 8/1/2018)
Shareholders: 105
Stock Exchange: NASD
Federal Tax Id: 364304577
Fax Number: (312) 454-3501
Email Address: ir@eloyalty.com


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Friday, July 21, 2023