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eGain Corp
1252 Borregas Ave
Phone: (650) 230-7500p:650 230-7500 SUNNYVALE, CA  94089-1309  United States Ticker: EGANEGAN
Business Summary
eGain Corporation provides a knowledge platform for customer engagement. The Company’s eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by artificial intelligence (AI) and analytics, its secure cloud solution delivers personalized digital-first experiences. It is engaged in the development, license, implementation, and support of its customer service infrastructure software solutions. It offers a comprehensive, unified solution organized into three hubs-eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. Its Conversation Hub offers comprehensive, scalable capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Its Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge. It sells mostly to large enterprises across financial services, and others.

Scores and Ratings
FRISK®
Score		 Z''
Score		 PAYCE®
Score		 DBT
Index		 Moody's
Rating		 Fitch
Rating		 DBRS
Rating
YesYes-Yes---

Financials, News and Filings
Latest
Statement		 Last
Audit
News		 SEC
Filings		 Bankruptcy
Filings		 Suit &
Judgment
Filings		 Tax
Lien
Filings
12/31/20236/30/2023YesYes--Yes

Industries
SIC Code Description
7372 Prepackaged software
7371 Computer programming services

Officers and Directors

Title
Name
Age		 Title
Date		 Start
Date
Chairman of the Board, President, Chief Executive Officer AshutoshRoy 57 1/1/2010 9/1/1997
Chief Financial Officer Eric N.Smit 61 1/1/2014 6/1/1998
Senior Vice President - Products and Engineering PromodNarang 65 3/1/2000 3/1/2000
4 additional Officers and Directors records available in full report.

Business Names
Business Name
eGain Communications
eGain Communications Ltd.
eGain Communications Pvt. Ltd.
eGain Deutschland GmbH
EGAN
Exony Ltd.

General Information
Number of Employees: 580 (As of 6/30/2023)
Outstanding Shares: 31,202,603 (As of 2/5/2024)
Shareholders: 138
Stock Exchange: NASD
Federal Tax Id: 770466366
Fax Number: (302) 636-5454
Email Address: ir@egain.com


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Saturday, April 20, 2024